Book Online

See our service area map here

Preparing for Your Consult 

  • Book your consult online, up to 1 month in advance
  • After booking you’ll receive a confirmation email with instructions to download the secure client portal app (intakeQ)
  • Complete your forms at least 24 hours before your appointment. Forms take about 30 minutes to complete.
  • We encourage partners to join the consult.
  • We recommend bringing a list of your questions or concerns.
  • Consults last about 60-90 minutes.
  • After the consult you’ll be sent a Care Plan through the client portal.
  • After the consult we send a report to any relevant clinicians (pediatrician, OB, specialists, etc.) so that everyone is on the same page.
  • Your consult includes 1 week of communication with your IBCLC (via the secure client portal) to answer questions and make adjustments to your Care Plan.
Prepare for Your In-Home Consult
  • No need to clean up before we arrive.
  • We take off shoes and wash hands as soon as we come in.
  • We like to work wherever you usually feed baby.
  • We want to see a full feeding or pumping session starting about 15-20 minutes after we arrive.
  • Slightly adjust the time of the feeding that’s before your consult in order to have baby hungry during the consult.
  • If baby is very hungry right before your IBCLC arrives, hold baby or wear baby in a soft carrier and walk around to keep baby calm.
  • Secure pets in another room, please.
  • Masks are optional for you, but your IBCLC will be wearing one.
Prepare for Your Virtual Consult
  • You will be emailed instructions on submitting videos/photos through the secure client portal.
  • Have any bottles/pumps/pillows/shields or other supplies you use nearby.
  • It’s best if you log in from a laptop or computer, and also log in with a cell phone.
  • Mute and Turn Off Video for the cell phone connection- we will only use as needed for the IBCLC to see you.

Not sure which type of appointment is right for you? Contact Us!

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